When considering hiring a company to come to your home to control an animal or pest problem, there are a few things you can do help insure you hire a reliable, capable and experienced company that you can trust in your home and to get the job done right.
Sometimes, you don’t have a lot of time. A lot can be written about hiring the right company but since wildlife and pest problems tend to happen suddenly or be of an emergency nature, you may not have time to spend and need a few quick ideas to help ensure the right choice. Examples might be a snake or bat in your living room, a noise in your attic keeping you awake all night or squirrels chewing their way into your attic. You need help quick! That is what I will talk about here. Sometimes, you are not rushed but want to make a informed decision. You may have a bat colony in the attic, but they have not made it into the living space. Maybe a skunk under your shed. In these case’s you may have a little more time to do some research. All the better. Start here and in the near future I will do part B, or more tips on choosing a wildlife and pest control company.
Tip #1 Expect who you hire to have liability insurance. What we see is company’s claiming to have insurance coverage when they really do not. Not only does this leave you, the customer vulnerable should an accident occur but it suggests that someone who lies about insurance coverage might lie about other aspects of the job or their company as well. The simple solution is ask them to bring a copy of their liability insurance certificate. Don’t be afraid to ask. Anyone who does not have proof of insurance should be passed in your hiring decision.
Tip # 2 Consider the length of time a company has been in business. A fact in the wildlife control business is that a lot of start up companies last about 2 years and then go out of business. When dealing with so many animal and pest species in so many different situations, it easily takes two years or more just to get enough experience to handle the many different calls that arise in this business. A Raccoon may be in your chimney, in a garage loft, under the home in a crawl space or ripping shingles off your roof to gain entry. It may or may not have young racoon pups. I address all these and many more situations differently. It is seldom just a matter of setting a trap. The experience I have gained over the last 15 years has helped me solve these problems in the quickest and most efficient way with the least amount of stress to you the homeowner and the animals involved. Ask the company how long they have been in the nuisance wildlife or pest control business. Five years experience is not to much to ask.
TIP #3 Ask the potential company if they are licensed. Believe it or not, this is a problem in Connecticut. Recently, someone who lives on my street was arrested for hiring himself out to remove nuisance raccoons, skunks and wildlife. When a problem with the charges to the customer and the actual work itself developed, it was discovered that this person had no license in CT for wildlife work. This goes hand in hand with Tip#1. If they do not have a license, they don’t have insurance either. Here is a link from the state of CT where you can look up a company by town and then name to verify their valid state NWCO license to control wildlife. http://www.ct.gov/deep/lib/deep/wildlife/pdf_files/nwco/nwcodir.pdf
If you have time, one thing to note on that PDF is the license number. If you go to Clinton, you’ll see my license number is N0693. When you consider that the licensing test is only given 2 or 3 times a year, you can get an idea of when a person was licensed. When you see license numbers over N1000, that person has been in business for 2-3 years. The higher the number, the more recently they obtained their license.
Tip #4 Consider choosing a company that not only is NWCO wildlife licensed but is also Pest Control licensed. Typically a B or business lic. and a S or supervisory type license. We are licensed in both wildlife and and pest control and list those license numbers on the home page of our website. http://www.shorelinewildlife.com The advantage of hiring someone who is capable in both trades is if when bat proofing your home, bat bugs (just like bed bugs) are discovered with the bats roosting in the attic, we can spray for the bat bugs after the bats have been evicted. No need to call someone else. If we have squirrel proofed your home in the past and you were happy with us, you can call us when you have mice 2 years later and not have to call someone you are not familiar with.
Tip #5 Make sure the company you consider is a full time company, not someone doing this after his 9-5 job. A full time company is more likely to be able to respond quicker and make appointments at times that work for you schedule, not only when they get out of work.
Tip #6 Choose a company that has a website. Most likely if your reading this in my blog, you will go online when you need someone but it’s worth mentioning. A company without a website nowadays is much more likely to be fly by night, so to speak and not be licensed, insured or reputable. Make sure on their website, you can see their picture, read their name and something about them. This helps you get familiar with them and their experience and also make sure that they are indeed the one coming to your home. Too many company’s subcontract out their work and that is why they really don’t describe themselves on their website. You want to know who you are dealing with and who to expect at your home.
So that’s it for now, just some fast ways to help insure you hire a company you will be happy with. Following these tips can make sure you end up with someone qualified who will fix the job right the first time, charge a fair and reasonable price and you can trust.
If you have any questions regarding wildlife or pest control issues in CT, please call me anytime. Lenny Gorski, 860 876 7061